Los Angeles, CA
I do not accept returns or exchanges. If there is an issue with your order please send me an e-mail at uguubear[at]gmail[dot]com and I will work something out with you.
Yes. We ship worldwide!
You can check the shipping costs at the checkout stage PRIOR to paying for your item.
It is your responsibility to pay for any customs fees or declarations on your package. These are fees conducted by your country's government and are completely unrelated to us.
The cost of fees varies from country to country and sometimes you will not be charged at all, but we cannot tell you how much or when these fees will occur.
All parcels are marked at "merchandise" with the reflected value marked; we cannot list items as gifts or declare a lesser value.
Orders can take anywhere from 2-5 business days to be processed. After they are processed, they go through shipment.
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
Orders are processed and shipped on weekends.
Though we do not anticipate any problems with orders, it does happen occasionally. We ship through USPS and though it is fairly reliable, there is room for error on their end. Once a package is turned over to USPS we are not responsible for any mishaps that occur.
However, we are more than willing to help you through any troubles you may experience.
If your package gets lost, we will make a second delivery attempt at no additional cost. If the package requires a third attempt, you will be required to provide us with an additional address and pay for any shipping costs. We can add signature upon delivery options for added security.
I plan on making a button for every hero from League of Legends as well as a few extras!! Please be patient there are a lot of champions to get to~
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